Professor Colin Coulson-Thomas is an international authority on winning business, director, board and business development, corporate transformation and future organisation.....
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Building Customer Relationships
- Strategic and key account management
- Customer service as a business opportunity
- Colin Coulson-Thomas, 'Winning Companies; Winning People' (Policy Publications, 2007), chapter 10
- Colin Coulson-Thomas, 'Transforming the Company, manage change, compete and win' (Kogan Page, 2002/4), chapter 5 & 6
- John Hurcomb [Executive Editor: Colin Coulson-Thomas], 'Developing Strategic Customers & Key Accounts' (Policy Publications, 1998)
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